CarePointIQ is the AI operating system that runs your entire operation from one command centre — occupancy, enquiries, recruitment, HR, finance and compliance. It doesn't just show you reports; it predicts risks, spots lost revenue and tells your team the next best action to take.
One operating system · every care sector
Watch CarePointIQ come to life
A quick look at how one connected platform runs the day-to-day and keeps every sector inspector-ready.
More than software. An operating system for your business.
Most care systems just store records. CarePointIQ runs the whole operation, thinks ahead of your team, and is measured on one thing — a stronger, more profitable, better-rated business.
One command centre for the whole business
Occupancy, enquiries and CRM, recruitment, HR, payroll, finance, marketing and CQC — connected in one place, so you finally see the whole picture instead of ten disconnected systems.
Tells you the next best action
The AI reads your live data, predicts what is about to go wrong and recommends exactly what to do — with the pounds-and-pence impact attached. Not another dashboard to interpret; decisions, made for you.
Grows the bottom line
Higher occupancy, lower agency and recruitment spend, fewer compliance failures and better CQC ratings — CarePointIQ is built to move the numbers that decide whether your business thrives.
It finds the money you're leaving on the table
Every morning, CarePointIQ scans your whole operation and hands your team a short list of the highest-value moves — each one quantified in pounds. This is what an AI operating system looks like in practice.
Yesterday you lost £4,200 in potential revenue — 3 enquiries went un-actioned for over 48 hours.
Next best action
Assign an owner to each enquiry now and auto-chase within 2 hours.
Agency spend at Willow Unit is trending £6,800 over budget this month.
Next best action
Move 4 night shifts to available bank staff this week.
Occupancy will dip to 86% in 3 weeks — 2 planned discharges and a thin enquiry pipeline.
Next best action
Prioritise 5 warm enquiries and fast-track their assessments.
Two carers at Cedar Lodge are flight-risks — rising overtime and sickness pattern.
Next best action
Schedule 1:1s and rebalance the rota before they resign.
Illustrative examples. CarePointIQ generates these from your own live data every day.
One platform for every care sector
CarePointIQ isn't built for one type of service — it adapts its language, modules and workflows to the exact sector you work in. Explore how it supports each industry below.
Children's Residential Homes
Registered homes providing 24/7 residential care for children and young people who cannot live with their families.
Ofsted-ready records, daily logs, safeguarding, key-worker briefings and statutory care planning — all in one place.
One platform, every care sector — in action
See how CarePointIQ brings every team, record and insight together across the sectors you support.
Every part of your business, on one operating system
From the front line to the boardroom — every function shares one live source of truth, so intelligence flows everywhere and nothing falls through the cracks.
AI Intelligence Layer
- Manager Copilot
- Compliance Risk Score
- Outcome & occupancy predictions
- Executive Advisor
- Early Warning Engine
- AI Knowledge Graph
Daily Operations
- Voice-first care notes
- AI Action Engine
- Smart document generator
- Rooms & occupancy
- Staff & shift planning
- Referrals & finance
Safeguarding & Care
- Daily wellbeing tracker
- Safeguarding hub
- AI placement matching
- Key worker briefings
- Incident management
- Family portal
Specialist Packs
- Immigration & asylum hub
- Integration pathway planner
- Independence readiness
- Leaving-care planner
- Cultural & language profiles
- Statutory pathway plans
Platform & Organisation
- Multi-home organisation hub
- Cross-home benchmarking
- AI unified coordinator
- AI marketplace
- 40+ vendor integrations
- Microsoft 365 intelligence
Trust & Compliance
- Inspector mode
- Explainable AI decisions
- Audit-ready evidence
- Regulatory frameworks
- Role-based access
- Secure by design
One operating system, running your whole business
See how every part of your operation comes together in a single live view — from the front line to the boardroom.
The AI that runs quietly behind every decision
Not bolt-on chat — a genuine operating system that understands your business, predicts what is coming, and drives the actions that protect revenue and quality.
Ask your business anything.
A streaming AI assistant that knows your live data — occupancy, staff, incidents, compliance and finance. Ask “where are we losing money?” or “which homes need attention?” in plain English and get an answer grounded in your own numbers, with the next best action ready to go.
- Answers grounded in your real data
- Drafts actions, plans and documents
- Explainable, source-linked reasoning
3 residents flagged. Margaret T. is highest risk — 2 near-misses logged and a new sedative started Tuesday.
Stop problems before they cost you.
Weak-signal detection continuously scans for emerging risks — staff about to leave, occupancy dips, wellbeing decline, compliance drift — and surfaces them early with an automatic mitigation plan and the cost of doing nothing.
- Predicts risk weeks ahead
- Automatic mitigation plans
- Prioritised by financial impact
A CEO briefing, every morning.
Owner-level clarity across every home — performance, risk, finance and quality — distilled into what changed, what it means for the P&L, and where to focus today. Explainable reasoning you can trust and share with your board, investors and inspectors.
- Whole-group performance & P&L view
- Benchmarking, trends & forecasts
- Board- and inspector-ready evidence
A look at the manager’s view — the daily briefing that turns your live data into clear, prioritised decisions.
Extend your platform in clicks.
A growing marketplace of AI modules and integrations — connect 40+ vendors, import data from files, and switch on specialist packs tailored to your sector and the people you support.
- Modular AI capabilities
- 40+ vendor integrations
- Sector-specific packs
Less admin, more time for people
Three simple, phone-friendly tools that take the paperwork off your carers’ shoulders — gathered in one place so they’re always a tap away.
Watch how the paperwork disappears
See how carers capture a note, find anything in seconds and stay on top of the day — straight from their phone. Less time on forms, more time with the people who matter.
Jot a note in seconds
One-Tap Care Notes
Carers tap a few friendly options or simply speak, and a warm, professional care note is written for them — no typing paragraphs at the end of a busy shift.
- Tap-to-build or voice
- Reads naturally
- Saved to the right resident
Find anything, instantly
Ask CarePoint
Type what you’re looking for in plain English — a resident, a note, a medication, an incident — and jump straight to it. No menus to hunt through.
- Plain-English search
- Answers from live data
- Straight to the record
Never miss a visit
Appointments
Every GP visit, hospital appointment and care review in one gentle place — see what’s coming up, and record how each one went.
- Upcoming at a glance
- Add in seconds
- Note how it went
All three live together in the Care Operations Copilot — so a carer never has to go hunting mid-shift.
Caring for hearts, not just health
Great care is about how people feel — comforted, connected and truly known. These tools help your team look after emotional wellbeing, all gathered together in one gentle place.
Capture the little joys
Good Day Moments
A quick, happy way to record the moments that made someone smile — a favourite song, a visit, a good laugh — so the whole team can share in them.
- Snap a moment in seconds
- Warm, positive record
- Shared with the family
A friendly chat, anytime
Conversation Partner
A gentle AI companion that can chat, reminisce and keep someone company — especially comforting in the quiet moments when a familiar face is not nearby.
- Kind, patient conversation
- Remembers what matters
- Eases loneliness
Comfort in confusion
Dementia Care
Reminiscence, calming activities and companion tools designed for people living with dementia — bringing familiarity, reassurance and calm.
- Reminiscence & memories
- Calming activities
- Reassuring & familiar
Keep families close
Family Connection Hub
Keep relatives gently in the loop with updates, photos and two-way messages — so families feel connected even when they cannot be there in person.
- Share updates & photos
- Two-way messaging
- Peace of mind for families
Meaningful things to do
Activities & Engagement
Plan and record the activities that bring purpose and pleasure — from music and crafts to gentle outings — matched to what each person enjoys.
- Plan engaging activities
- Track who took part
- Tailored to interests
The person behind the care
Comfort & Life Story
A gentle profile of what soothes and connects each person, alongside the story of their life — so every carer sees the whole person, not just their needs.
- What comforts each person
- Their history & passions
- On every resident profile
All gathered in one Emotional Care home screen — so person-centred care is never an afterthought.
Keeping families close, wherever they are
See how CarePointIQ helps loved ones stay connected to the people they care about — with warmth at the heart of every update.
A therapy library grounded in the evidence
A curated collection of well-established, research-led therapeutic approaches — with ready-made session ideas your team can plan, deliver and record, so meaningful activity is always within reach.
Remembering together
Reminiscence Therapy
Guided prompts, memory boxes and life-story cues that gently invite people to revisit cherished moments — a widely-recognised, evidence-based approach to comfort and connection.
- Ready-made memory prompts
- Links to each life story
- Record how it went
The power of a favourite song
Music Therapy
Personalised playlists and singalong ideas built around the songs that matter to each person — one of the most researched non-pharmacological ways to lift mood and ease agitation.
- Personalised playlists
- Singalong & session ideas
- Note the response
Express without words
Art & Creative Therapy
Structured painting, crafting and making activities that give people a gentle, wordless way to express themselves — with step-by-step guidance your team can follow.
- Guided creative sessions
- Adaptable to ability
- Celebrate what they make
Calm through the senses
Sensory Stimulation
Multi-sensory ideas — touch, scent, light and sound — drawn from well-established sensory approaches, designed to soothe, reassure and reduce distress.
- Soothing sensory ideas
- Great for advanced dementia
- Track what calms best
Move a little, feel a lot
Movement & Gentle Exercise
Chair-based routines, gentle stretches and balance activities grounded in recognised guidance — keeping bodies moving and spirits lifted, whatever someone’s mobility.
- Chair-based routines
- Matched to mobility
- Encourage daily movement
The joy of growing things
Nature & Horticultural Therapy
Gardening, planting and time-with-nature activities inspired by widely-studied horticultural therapy — a calming, purposeful way to spend time indoors or out.
- Indoor & outdoor ideas
- Purposeful & calming
- Record who took part
Every approach here draws on widely-recognised, evidence-based practice in person-centred care — made simple to plan and record, right alongside everything else.
A real look inside the resident record
Everything your team needs for one person — their care plan, health record, personal goals and incident reporting — in one calm, joined-up place.
Eleanor Hughes
Mobility & Falls
ActiveWalk with frame; two carers for transfers. Falls sensor mat overnight.
Nutrition & Hydration
ActiveFortified diet, food chart maintained, encourage fluids hourly.
Personal Care
ActivePrompt and assist each morning, promoting independence.
Social & Activities
Under ReviewEncourage afternoon activities; weekly music session.
Let inspectors audit you — without setting foot on site.
When an inspection or audit is due, generate one secure, time-limited access code. Send it to your regulator or auditor and they log in remotely to review your records — read-only, fully logged, and revocable in a single click. No frantic paperwork, no site visit, no data ever leaving your control.
One-click code
Generate a secure access code and link in seconds.
Time-limited
Choose 7, 14 or 30-day expiry — access ends automatically.
Read-only
Inspectors see everything, change nothing.
Revoke anytime
Kill access instantly; every view is logged.
How CarePointIQ solves it
Five high-value AI capabilities that address the underlying operational pain — connecting data, automating admin, and giving leaders real-time visibility.
Administrative Automation
AI drafts reports, care plans, letters and summaries — freeing hours every day.
Operational Dashboards
A single live view of occupancy, staffing, compliance, finances and incidents.
Predictive Analytics
Forecast shortages, occupancy and risks weeks ahead — act before problems hit.
Workflow Orchestration
Link admissions, referrals, HR and compliance into one flow — no more manual handoffs.
Knowledge Assistants
Find policies, procedures and guidance in seconds — no more searching through folders.
18 Industries Covered
From care homes and hospitals to pharmacies and hospices — every sector's problems mapped.
Traditional care software records the past. CarePointIQ runs your future.
Most platforms are single-sector digital logbooks — they store what already happened. CarePointIQ is the AI operating system that predicts what's next, recommends the next best action, and works across every care sector you operate in.
Traditional care software
- Built for one sector only (e.g. children’s homes)
- Digital record-keeping — you still do the thinking
- Reports on what already happened
- Manager-focused admin tool
- No forecasting, no financial intelligence
- Inspectors must visit in person or you export files
CarePointIQ
- 10+ sectors in one platform — grow into any of them
- AI that predicts risk and recommends the next best action
- Forecasts occupancy, staffing and cash weeks ahead
- Owner & CEO command centre across every home
- Financial intelligence — grows occupancy, cuts agency spend
- Remote inspector portal — audits happen without a site visit
Comparison reflects typical single-sector care record-keeping platforms.
How we keep care data safe
A short walkthrough of the data protection, GDPR and information-governance thinking built into every part of the platform.
Proof, not promises
Enterprise-grade security, standards-aligned compliance and real outcomes from the care teams who run on CarePointIQ.
Built for compliance from the ground up
CarePointIQ is engineered around the security and regulatory standards that matter to UK care providers.
CarePointIQ is designed and built to align with these standards. Badges indicate the frameworks the platform supports, not third-party certification or endorsement.
“It stopped feeling like software and started feeling like a member of the leadership team. We spotted an occupancy dip weeks before it would have hit us.”
“The remote inspector portal alone changed how we prepare for inspection. Read-only, time-limited, fully logged — our auditor loved it.”
“Finally one platform across our adult homes and supported living. The AI actually tells us what to do next, not just what happened.”
Representative outcomes from care providers using CarePointIQ.
See it run on your numbers
Book a personalised walkthrough, or start your 7-day free trial today.
The digital operating layer for social care
CarePointIQ is an AI-powered care operating platform that brings together resident care, workforce management, compliance, family engagement, wellbeing insights and predictive analytics into a single platform — so everything works from the same trusted data.
It's a place where carers, managers, families, commissioners, and — where appropriate — health partners each have tools tailored to them, all built on one shared, secure foundation.
Our story
This platform operating system was inspired by developers from our parent company, www.innovationai.ai, with family who are in the care system — and who realised that the right amount of care, and the right tools to administer adequate care, were and still are lacking.
Recognising that carers need tools to make their jobs easier with less admin — but also that care goes beyond the physical — we built CarePointIQ around a simple belief: emotional care matters just as much, and it is something every person deserves.
Carers & support workers
Less admin, guided daily tasks and one-tap notes — so more time goes to people, not paperwork.
Managers & operators
A live view of care quality, staffing and compliance across every home, with alerts before things slip.
Families
Warm, timely updates and a window into the wellbeing of the people they love.
Commissioners & councils
Clear evidence of outcomes, spend and safety — the assurance a strategic partner is expected to provide.
Health partners
Where appropriate, shared context and safe interoperability so care joins up around each person.
Built to be a strategic platform, not just another app
We believe success in social care technology comes down to four things — the reasons councils and large providers can trust us with the care of the people who matter most.
Evidence of impact
Measurable improvements in outcomes, safety and efficiency that stand up to scrutiny.
Excellent implementation
Thoughtful onboarding and support so teams adopt it happily — from day one, not eventually.
Security & governance
Robust data protection and information governance built in, not bolted on.
A model that scales
Commercially designed to grow with you — from a single home to a national organisation.
Security and compliance you can build on
Care data is some of the most sensitive there is. We hold it to the standards the sector expects — with strong data protection, information governance and security woven through everything we build.
UK GDPR
Compliant by designData handled lawfully, fairly and transparently.
Data protection (DPA 2018)
Built inLeast-privilege access, encryption and clear retention.
Cyber Essentials Plus
Working towardsAligning to the UK government-backed security standard.
ISO 27001
In progressBuilding towards certified information security management.
Business continuity
In placeBackups, resilience and tested recovery processes.
Accessibility (WCAG 2.2 AA)
Aligned toDesigned to be usable by everyone, on any device.
Clinical safety (DCB0129/0160)
Where applicableSafety-managed for clinical features that need it.
Interoperability (FHIR)
SupportedReady to exchange data safely with health systems.
These badges reflect our security and governance commitments and how we design the platform. Items marked “in progress” or “working towards” are formal certifications we are actively pursuing; we'll display the official certification marks once they are awarded. We're always happy to share more detail on request.
Live in days, not months
A guided path from raw records to an intelligent, audit-ready operation.
Connect your data
Import residents, staff and records, or integrate 40+ systems and Microsoft 365 in minutes.
AI builds intelligence
CarePointIQ maps your home into a live knowledge graph and starts surfacing insight instantly.
Act with confidence
Copilot drafts actions, documents and plans — your team approves and gets on with care.
Prove compliance
Inspector mode turns everyday work into audit-ready, explainable evidence on demand.
Already have systems in place? Keep them.
CarePointIQ connects to the care software, rotas, finance and Microsoft 365 tools you already run — then adds one AI layer that reads across all of it. Any system that can export a spreadsheet works from day one, with 40+ named systems in the catalogue.
- Works with any system via export
- Live Microsoft 365 connection
- Direct connections switched on for you
- Ask across all your data in plain English
Don’t see yours? If it exports a spreadsheet, CarePointIQ can read it — and we’ll add it to the catalogue for you.
Pricing that fits every care organisation
From a single independent home to a national provider, there's a plan that fits — a flat monthly platform fee from just £149, with unlimited users and beds and no per-head metering. Every paid plan starts with a 7-day free trial, then bills automatically.
For a single small or independent home
Essentials
Everything a small service needs to run safely and stay inspection-ready.
Flat fee · unlimited users & beds
- Live operations dashboard & occupancy
- Residents, rooms & placement management
- Incident logging & safeguarding tracking
- Care notes (voice & text)
- Compliance tracker & secure document storage
- Staff rota, absence & training records
- Standard reports & exports
7-day free trial · then £149/mo · cancel anytime
For an established, growing service
Professional
Adds the everyday AI that cuts admin and gives time back to carers.
Flat fee · unlimited users & beds
- Everything in Essentials
- AI Copilot & AI Actions across records
- Ask CarePoint & one-tap care notes
- Digital forms & communication hub
- Activities & maintenance management
- Family engagement portal
- Priority email & chat support
7-day free trial · then £449/mo · cancel anytime
For multi-service providers scaling with confidence
Enterprise
The full AI intelligence layer, safeguarding and multi-home tooling.
Flat fee · unlimited users & beds
- Everything in Professional
- AI Predictions & Early Warnings
- Knowledge Graph intelligence
- Placement matching & Key Worker AI
- Multi-home group analytics
- Remote inspector / audit access
- Priority support with SLA
7-day free trial · then £1,299/mo · cancel anytime
For large groups & local-authority frameworks
Enterprise Plus
A tailored deployment with executive oversight and full integration.
Tailored to your group
- Everything in Enterprise
- Executive Command Centre & AI Advisor
- Group-wide forecasting & benchmarking
- Immigration & asylum casework
- AI Marketplace & custom integrations
- Microsoft 365 & data integrations
- Dedicated success manager & custom SLAs
White-label & Partner Programme
For consultancies, group operators & technology partners
Offer an AI-powered care platform to your own clients, under your own brand — with partner margins and a dedicated success team behind you.
- Your brand, logo, colours & custom domain
- Care Sector Explorer — a built-in prospect database of real UK care organisations, verified live against Companies House & the CQC, with their owners & directors, and each care home’s live CQC rating shown (Good, Requires improvement, Outstanding or Inadequate) where applicable
- Partner / reseller pricing & margins
- Multi-client management console
- Co-branded onboarding & training materials
- Roadmap input & early access to new features
- Dedicated partner success manager
All prices in GBP and exclude VAT. Secure payments handled by Stripe.
Run your care business on an operating system built to grow it
Join the owners and operators using CarePointIQ to lift occupancy, cut agency spend, raise their ratings and make faster, more profitable decisions.
Built to align with each regulator’s inspection framework
The platform is designed around the standards inspectors look for — capturing the audit trails, dated records, completed actions and outcome evidence that help providers demonstrate oversight and stay inspection-ready across the UK and Ireland.
Ofsted
England
Children's homes, fostering & supported accommodation frameworks
Care Inspectorate
Scotland
Health & Social Care Standards
Care Inspectorate Wales (CIW)
Wales
RISCA regulations & national minimum standards
Tusla
Ireland
National standards for children's residential care
CQC
England
Single Assessment Framework & Quality Statements
CarePointIQ is an independent software platform. It is built to align with the inspection frameworks above and to help providers evidence compliance — it is not endorsed, certified or accredited by any regulator.